FAQ’s

Q: What are your departure and arrival times?
A: Jersey to Guernsey 3.00am to 5.30am and Guernsey to Jersey 7.00am to 9.30am.

Q: How long does it take to travel between Jersey and Guernsey?
A: The average journey time is approximately 2-2.5 hours depending on the wind and tide.

Q: What information do you need from me?
A: If you transport freight with us, please complete and return signed consignment note, which includes a Customs declaration.
If you are a foot passenger, please find more information here.

Q: Are my goods insured?
A: We have third party liability insurance and freight is insured up to a certain limit. You can request additional insurance or arrange your own insurance. For more details, please contact our office.
All items needs to be appropriately packaged for transportation.

Q: Do I have to pay GST on my freight?
A: All imports into Jersey are liable to GST (subject to de minimis). Please refer to the current GST guidance on States of Jersey website. There is no GST in Guernsey. GST is added to import and delivery costs.

Q: Do you add fuel surcharge to your invoices?
A: No, there are no hidden costs to you. Our prices include all associated costs.

Q: Do you deliver door to door?
A: Deliveries start from £15.00

QUESTION ABOUT OUR SERVICES?

Call us on 01534 888717 (Jersey) or 01481 736188 (Guernsey)

or complete the form for a no-obligation quote.

REQUEST A QUOTE

Download and complete your consignment note

DOWNLOAD HERE